On Wednesday November 13th there was a
motor vehicle accident south of Prince George, BC. The accident caused
extensive physical and fire damage to the fibre network that Mascon uses to
service the area. This impacted Mascon TV, internet and home phone
services in the Vanderhoof and Fraser Lake areas.
Once the local utility companies were able to
replace the damaged poles and power cables, Mascon technical staff were able to
restore services at 2am PST.
We apologize for the impact to our
customers. We are extremely grateful for your loyalty, understanding and
patience during this situation.