Toll Free: 1.866.832.6020   |   My Mascon   |   Seasonal Reconnections   |   NEED HELP?
Home Essentials Bundle - Digital TV + 3 Themes
Mascon Extend WiFi
Refer a Friend for a $25 Credit
His Dark Materials
The Lword
Business Fibre

Business Fibre

If your business needs the ultimate in speed & reliability,
nothing beats the performance of a fibre optic connection.

Upgrade to our FASTEST Internet!

Learn More

My Mascon

Access your e-mail, Internet Bandwidth usage and Pay-Per View ordering information here.

My Mascon

Outage Reports

Check for scheduled & unscheduled outages in your area.

View Outage Reports

Knowledgebase

Quickly find answers to frequently asked questions.

Browse Knowledgebase

Speed Test

Check your current internet speed.

Run Speed Test

Manuals

Manuals for all our hardware including modems, routers, digital & HD receivers, PVR's and more.

View Manuals

Remote Assistance

Have a technician remotely service your computer.

Get Assistance
Contact Mascon

Toll Free: 1.866.832.6020
Email: support@mascon.ca

Visit contact page

OUTAGE REPORTS
Status
Affected Systems
Date Start
Time Start
Date End
Time End
Internet
Websites
Email
Television
Phone
Affected Areas
Description
Resolution
OPEN
Sicamous
2019/12/13
07:00
2019/12/13
12:00
Internet
Television
Hydro outage affecting Hallfish Rd, Cemetary Rd, Triple R Rd, Raven Rd, Bundus Rd, Cambie Solsqua, Payne Rd, Sundance.
Power outage in area
Pending
SCHEDULED
Ashcroft/Cache Creek
2019/12/16
09:00
2019/12/16
09:15
Internet
Television
Hydro planned outage will affect the following locations:
Basque Rd
408 Brink St
Trans Canada Hwy
1094 Collins Rd
Battel Ave / Pine St
Coyote Hill Rd
Campbell Mtn
Power outage in area
Pending

Past outages