Toll Free: 1.866.832.6020   |   MyMascon   |   NEED HELP?
Home Essentials Bundle - Digital TV + 3 Themes
Mascon Extend WiFi
Deadpool 2
Business Fibre

Business Fibre

If your business needs the ultimate in speed & reliability,
nothing beats the performance of a fibre optic connection.

Upgrade to our FASTEST Internet!

Learn More

Outage Reports

Check for scheduled & unscheduled outages in your area.

View Outage Reports

Knowledgebase

Quickly find answers to frequently asked questions.

Browse Knowledgebase

Speed Test

Check your current internet speed.

Run Speed Test

Manuals

Manuals for all our hardware including modems, routers, digital & HD receivers, PVR's and more.

View Manuals

Remote Assistance

Have a technician remotely service your computer.

Get Assistance

My Mascon

Access your e-mail, Internet Bandwidth usage and Pay-Per View ordering information here.

My Mascon
Contact Mascon

Toll Free: 1.866.832.6020
Email: support@mascon.ca

Visit contact page

OUTAGE REPORTS
Status
g-recaptcha-response
Affected Systems
Date Start
Time Start
Date End
Time End
Websites
Internet
Email
Television
Phone
Affected Areas
Description
Resolution
SCHEDULED
Nakusp
2019/02/20
09:30
2019/02/20
15:00
Internet
Television
Phone
Hwy 23 and 15th ave.
Equipment maintenance
Pending
SCHEDULED
Nakusp
2019/02/20
06:00
2019/02/20
08:00
Internet
Phone
All of Nakusp will experience brief 5 minute outage during the maintenance window
Equipment maintenance
Line card maintenance
SCHEDULED
Barriere
2019/02/19
23:00
2019/02/20
06:00
Internet
Phone
All of Barriere may experience outages for periods of up to 5 minutes at any time during the maintenance window
Equipment maintenance
Upstream provider performing network maintenance
SCHEDULED
Vanderhoof
2019/02/19
05:00
2019/02/19
06:00
Internet
Phone
Church, Louvain, Omineca, Loop, Northside, Hospital, Vanderview, Lebler, Hamilton, Reid, Marrow, Hawes, Seyforth, Hargreaves, Ensphar, Sackner, Mill, Martens, Mountain view, old Loop, Sinkut View, Smith, Voth, Erickson, Industrial, Bublitz, Mckee, Robb, Abby, Avon
Equipment maintenance
Replace equipment and reset levels