Mascon | Support

Outage Reports

Check for scheduled & unscheduled outages in your area.

Quickly find answers to frequently asked questions.

Check your current internet speed.

Need Technical assistance?

Manuals for all our hardware including modems, routers, digital & HD receivers, PVR's and more.

Have a technician remotely service your computer.

Access your e-mail, Internet Bandwidth usage and Pay-Per View ordering information here.

Status	Affected Systems	Date Start	Time Start	Date End	Time End	Internet	Television	Phone	Affected Areas	Description	Resolution
SCHEDULED	Sicamous	2018/05/23	01:00	2018/05/23	08:00	Internet	Television	Phone	All of Sicamous. We are upgrading our electrical service for more capacity in the Headend	Equipment upgrade	Pending
SCHEDULED	Clearwater	2018/05/22	05:00	2018/05/22	08:00	Internet	Television		There will be a brief interruption to internet service and intermittent channel outages during the maintenance window as technicians perform necessary equipment changes.	Equipment maintenance	Pending
SCHEDULED	Barriere	2018/05/22	05:00	2018/05/22	08:00	Internet	Television		There will be a brief interruption to internet service and intermittent channel outages during the maintenance window as technicians perform necessary equipment changes.	Equipment maintenance	Pending