Toll Free: 1.866.832.6020   |   My Mascon   |   Seasonal Reconnections   |   NEED HELP?   |   COVID-19
Home Essentials Bundle - Digital TV + 3 Themes
Mascon Extend WiFi
Refer a Friend for a $25 Credit
Love Life
Business Fibre

Business Fibre

If your business needs the ultimate in speed & reliability,
nothing beats the performance of a fibre optic connection.

Upgrade to our FASTEST Internet!

Learn More

My Mascon

Access your e-mail, Internet Bandwidth usage and Pay-Per View ordering information here.

My Mascon

Outage Reports

Check for scheduled & unscheduled outages in your area.

View Outage Reports

Knowledgebase

Quickly find answers to frequently asked questions.

Browse Knowledgebase

Speed Test

Check your current internet speed.

Run Speed Test

Manuals

Manuals for all our hardware including modems, routers, digital & HD receivers, PVR's and more.

View Manuals
OUTAGE REPORTS
Status
Affected Systems
Date Start
Time Start
Date End
Time End
Internet
Websites
Email
Television
Phone
Affected Areas
Description
Resolution
SCHEDULED
Masset, Old Massett, Tow Hill
2021/01/26
07:00
2021/01/26
08:00
Internet
All of Masset, Old Massett and Tow Hill will experience a brief interruption to service during the maintenance window.
Equipment maintenance
Pending
SCHEDULED
Grasmere
2021/01/25
01:00
2021/01/25
05:00
Internet
All of Grasmere may experience a disruption to service for up to 60 minutes during the maintenance window as TELUS performs necessary software upgrades
Equipment maintenance
Pending

Past outages