Manuals
Manuals for all our hardware including modems, routers, digital & HD receivers, PVR's and more.
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OUTAGE REPORTS
Status | g-recaptcha-response | Affected Systems | Date Start | Time Start | Date End | Time End | Internet | Websites | Email | Television | Phone | Affected Areas | Description | Resolution |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
OPEN | Clearwater, Barriere, Vanderhoof, Fraser Lake, Fort St James | 2019/08/16 | 15:00 | 2019/08/19 | 16:00 | Television | Some customers are experiencing "One Moment Please" or "Not Authorized" on the below channels Ch 433 American Heroes Channel Ch 250 BBC World News Upstream provider is investigating. | Unknown, under investigation | Pending | |||||
OPEN | All Systems | 2019/08/14 | 12:00 | 2019/08/19 | 12:00 | Internet | TELUS hosted email addresses are offline. The problem is being investigated by TELUS currently. Email address in the following domains are affected: telus.net columbiacable.net coppervalley.bc.ca coppervalley.net jetstream.net nakusp.net omineca.com rctvonline.net revelstoke.net | Unknown, under investigation | Pending |