HOURS OF OPERATION
Customer Care (Telephone)
Monday – Friday: 8am – 5pm PST
Weekends, Stats & Holidays: Closed
Technical Support (Telephone)
Monday – Friday: 6am – 8pm PST
Saturday & Sunday: 8am – 4pm PST
Stats & Holidays: 8am – 4pm PST
For service related issues or inquiries, please call 1.866-832-6020
Emergency After Hours Support
Toll Free: 1-866-832-6020
Any non-emergency calls will be dealt with on the next business day.
OUR OFFICE LOCATIONS
Should you require assistance, please use the above methods of contact to get in touch with our teams.
Mail payments to:
Mascon by TELUS
P.O. Box 3386 Stn Main
Salmon Arm, B.C.
Please visit our Equipment Returns page here.
Mascon is a registered business name of TELUS Communications Inc.