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14Nov2019

Vanderhoof/Fraser Lake Outage

  • By Shawn Filipchuk
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On Wednesday November 13th there was a motor vehicle accident south of Prince George, BC.  The accident caused extensive physical and fire damage to the fibre network that Mascon uses to service the area.  This impacted Mascon TV, internet and home phone services in the Vanderhoof and Fraser Lake areas. Once the local utility companies
04Oct2019

IFC to Discontinue Services in Canada

  • By Shawn Filipchuk
  • 1 Tags
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As of September 30, 2019, Independent Film Channel (IFC) will discontinue broadcasting in Canada. This decision was made by Corus Entertainment. We apologize for the inconvenience. Channels with similar programming available with Mascon are: Channel 361 – W Network Channel 420 – AMC Channel 383 – Bravo Channel 444 – Comedy Channel 413 – MovieTime
02Oct2019

Rebranded CVT Signals – Effective September 12th, 2019

  • By Shawn Filipchuk
  • 1 Tags
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Leveraging Canada’s #1 entertainment brand, CTV, Bell Media has rebranded specialty channels CTV Comedy Channel, CTV Sci-Fi Channel, CTV Drama Channel, and CTV Life Channel effective September 12th, 2019. The new brands are the next evolution of The Comedy Network, Space, Bravo, and Gusto, respectively. Channel 444 – Comedy is now CTV Comedy Channel 451
16Sep2019

The Weather Network Channel Temporarily Unavailable

  • By Paul - Web Administrator
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Effective September 25 The Weather Network (channel 221)  will be temporarily unavailable as we transition to our new content delivery system. The channel will be available in HD once the new content delivery upgrades are completed for each community. More information on upgrade launch dates and new channel lineup are available here.
05Aug2019

Disney Channel Temporarily Unavailable

  • By Paul - Web Administrator
  • 1 Tags
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Effective August 15 Disney Channel (channel 401)  will be temporarily unavailable as we transition to our new content delivery system. The channel will be available in HD once the new content delivery upgrades are completed for each community. More information on upgrade launch dates and new channel lineup are available here.
15Jul2019

My Mascon Contest – Enter to Win a Tablet!

  • By Shawn Filipchuk
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To celebrate the launch of the My Mascon online self-serve portal we’re giving away a Samsung Galaxy Tab A 8” tablet. Click here for a chance to win and to register for your My Mascon account.
10Jul2019

CPAC and WPIX Channels Temporarily Unavailable

  • By Paul - Web Administrator
  • 1 Tags
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Effective July 18 CPAC (channel 223) and WPIX (channel 462) will be temporarily unavailable as we transition to our new content delivery system. The channels will be available in HD once the new content delivery upgrades are completed for each community. More information on upgrade launch dates and new channel lineup are available here.
18Jun2019

New My Mascon Portal

  • By Paul - Web Administrator
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We’re pleased to announce the launch of My Mascon, an improved online portal where you can easily: View/download current bill and billing history Make  online credit card payments or conveniently set up pre-authorized credit card payments Monitor your internet data usage to avoid going over your monthly data cap. For customers previously with a Raftview
13May2019

Channels Temporarily Unavailable

  • By Paul - Web Administrator
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  • 0 Comments
Effective May 14 NFL Network (channel 327) will be temporarily unavailable as we transition to our new content delivery system. Effective July 23 CPAC (channel 223) and WPIX (channel 462) will be temporarily unavailable as we transition to our new content delivery system. Effective August 15 Discovery Channel (channel 401) will be temporarily unavailable as
08May2019

CableLAN.net Phishing Email Circulating

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Its been brought to our attention by a few customers today that there’s a Phishing email is being circulated appearing to have come from Mascon. See below screenshot for example of the latest example. Please do not respond to the email or click on any links in it. Phishing emails have been around for a
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