Remote Installations and Repairs

Attention Mascon Customers,

To protect our customers and team members, technicians will only enter homes or small businesses in the following situations:

– Lifeline or emergency services
– Escalations evaluated on a case by case basis

All other installations, repairs and moves will now be guided remotely from the exterior of the home leveraging innovative tools and approaches tested by our Mascon team.

For any inquiries you have during this time, please continue to use the following contact methods.

For any cash bill payments to your Mascon account, please continue to do so through your bank.

Account Inquiries
Technical Support 

Thank you for your understanding and patience during this time.