Rate Update – Effective December 1, 2024
Mascon is proud to provide fast, reliable internet to both urban and rural areas across British Columbia.
If you were provided the link mascon.ca/rateupdateSK037 on your most recent invoice, please take note of the following:
- Starting December 2024, your Mascon Internet package rate will be adjusted. The new pricing will ensure we continue to meet our customer needs while improving our network and service
Please note that you may change or adjust your Mascon package at any time. Our customer service representatives are here to help you find the best service package for your needs.
If you have any questions or would like an updated service agreement, please contact us toll-free at 1-866-832-6020
Rate increases effective on your December invoice which will be received mid November. All prices exclude applicable taxes.
Click on each ‘
‘ view price updates.
Internet Packages
New rate effective December 1, 2024
All prices exclude applicable taxes.
Internet Packages Previous Discounted Rate Discount Adjustment New Discounted Rate
Internet 20 $45.00 $8.00 $53.00
Internet 60 $65.00 $8.00 $73.00
Internet 120 $90.00 $8.00 $98.00
Internet 240 $103.00 $10.00 $113.00
Mascon reserves the right to make changes to or withdraw services, pricing, and duration of discount offered at any time without notice. Mascon may charge you for all work and equipment supplied in order to extend existing Mascon network facilities to your premises, including any expenses incurred to secure rights of way, access and occupancy. Mascon is not responsible for the maintenance or repair of facilities or equipment owned by you. The Services require electrical power to operate, which you must supply at no charge to Mascon, and you acknowledge and accept that you may lose service during a power outage unless you supply, install and maintain at your own expense a battery backup power system.
- Internet access speed depends on location, usage within the home network, Internet traffic, applicable network management and server configurations. For a description of Mascon’s network management practices, please see mascon.ca/networkmanagement.
- Internet access is subject to usage limits; additional charges apply for exceeding the included data.
- Storage space of up to 25 Mb is included with internet service.
- Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.
- Modem rental provided by Mascon is wifi compatible. Wifi service is included with internet service.
INTERNET INSTALLATION FEES AND EXTRAS
| INTERNET INSTALLATION FEES AND EXTRAS | |
|---|---|
| Professional Install – $75 | Mascon will provide a professional aerial installation including bringing new lines to the building. Our price includes the first 150 ft of cable, installed above ground from the road and 1 outlet in your home. |
| Activation – $50 | Activating Mascon services on your account? A fee for enablement to get your Mascon services up and running. If you have deactivated your Mascon account, the activation fee will re-enable your services. One activation fee covers all services registered to your account. |
| Additional Outlet – $75 | Additional outlets at time of install are $75. |
| Data Overages – 15¢/GB | Although our data limits are some of the highest in the industry, Mascon internet date overage is billed at $0.15 cents per GB. AirSPEED Wireless internet data overage is billed at $0.35 per GB. |
| On-Site Service Call – $150/hr | Service call for customer issue or equipment damage that is not directly caused by Mascon services or equipment. |
| Business After Hours On-Site Service Call -$150/hr | Mascon Business Services subscribers only. After-hours service call for issues that are not related to Mascon services or equipment. |