Your Internet, Your Savings

• By Mascon CSR
• 16 Oct 2024
• 0

Save over $600! Dear valued customers, Don’t miss this chance to save over $600 when you sign up for Mascon Internet.* Already a customer? Add or upgrade services to get in on this offer! Learn more at Mascon.ca/save600 Call 1-866-832-6020 *Offer valid October 16, 2024 through to November 18, 2024. Conditions apply.

Haida Gwaii Deep Sea Fibre Cut

• By Mascon CSR
• 11 Oct 2024
• 0

Important Service Update Dear Mascon Customers, On October 10, 2024, the deep sea fiber for Connect Coast was damaged, an issue beyond our immediate control. While we do not have an estimated time for full resolution, we have implemented a temporary solution to maintain your service. During this time, you may experience slower than normal […]

Back To School

• By Mascon CSR
• 8 Aug 2024
• 0

Get The Speed You Need! Dear valued customers, Don’t miss this chance to save $725 when you sign up for Mascon Internet.* Already a customer? Add or upgrade services to get in on this offer! Learn more at Mascon.ca/back-to-school Call 1-866-832-6020 *Offer valid August 6, 2024 through to October 8, 2024. Conditions apply.

Global CrowdStrike Outage

• By Mascon CSR
• 19 Jul 2024
• 0

Important Service Update Dear Mascon Customers, We wanted to make you aware that we are currently affected by the global CrowdStrike outage. We are still assessing the full scope of its impact on our operations. This outage is affecting our customer support team, resulting in high call volumes. To help us manage this situation, we […]

Scam Alert

• By Mascon CSR
• 6 Jun 2024
• 0

Important Notice Dear valued customers, We have identified a fraudulent organization pretending to be Mascon by TELUS or Mascon Cable, requesting upfront payments.We are actively investigating and mitigating risks to customers. To protect yourself, do not share personal or financial information with suspicious calls, report any fraudulent activity to us immediately, and verify the authenticity […]

Faster speeds in Haida Gwaii

• By Mascon CSR
• 5 Jun 2024
• 0

Limited Time Offer. Dear valued customers, Don’t miss this chance to get in on speeds of up to 500 Mbps AND save up to $845 when you sign up for Mascon Internet in Haida Gwaii.* Already a customer? Upgrade services to get in on this offer! Faster speeds. No contract. Learn more at Mascon.ca/Haida-Gwaii-Offer Call […]

Summer Sale

• By Mascon CSR
• 21 May 2024
• 0

Grab a bundle of Summer Savings! Dear valued customers, Don’t miss this chance to save up to $425 when you sign up for Mascon Internet and TV.* Already a customer? Add or upgrade services to get in on this offer! Learn more at Mascon.ca/SummerSale Call 1-866-832-6020 Offer valid May 21, 2024 through to August 2, […]

Wildfires

• By Mascon CSR
• 15 May 2024
• 0

We’ve entered fire season As fire season is underway, Mascon is here to ensure you have the support you need should an evacuation order occur and/or your services be impacted. Rest assured, Mascon will provide a credit for any impacted services and we would like to offer our emotional support with TELUS Health free community […]

Leap into Love

• By Mascon CSR
• 12 Feb 2024
• 0

Leap into Love Dear valued customers, This Valentine’s Day, leap into love and get a $129 credit for you AND your friend for every successful Mascon Internet or TV referral! Want to earn MORE SAVINGS? Add or upgrade services for an additional $29 credit per service for 3 months! PLUS we’ll waive $125 installation and […]

***EXTREME COLD WEATHER WARNING***

• By Mascon CSR
• 12 Jan 2024
• 0

***EXTREME COLD WEATHER WARNING*** Dear valued customers, Please take care in these cold temperatures by staying inside when possible and dressing warmly in layers when outside.  During severe weather events, there may be delays or interruptions in our services.  The safety of our customers and employees is our top priority, and we are closely monitoring […]