Network Channel Turndowns

• By Mascon CSR
• 1 Dec 2024
• 0

Network Channel Turndowns Dear Mascon Customers, Starting January 1, 2025, due to the recent channel provider changes, Magnolia Channel, MTV Canada, Cooking Channel, Discovery, Investigation Discovery , Discovery Velocity , Discovery Science and Animal Planet will no longer be offered on Mascon TV. These channels will be removed from your account and any premium packs. […]

Rebranding Channel Update

• By Mascon CSR
• 28 Nov 2024
• 0

Rebranding Channel Update Dear Mascon Customers, Due to recent channel provider changes, HGTV & Food Network will be rebranding to Home Network and Flavour Network effective Dec 30, 2024. While some favourite content will still be available, Home and Flavour will also feature many new and exciting series viewers are sure to love. If you […]

Holiday Sale 2024

• By Mascon CSR
• 26 Nov 2024
• 0

Unwrap 1 month FREE of Internet Get 1 month of FREE Internet this holiday season PLUS we’ll waive the activation and installation fees.* Sign Up today! Already a customer? Upgrade or add services to get in on this deal! Call 1-866-832-6020 or visit Mascon.ca/HolidaySale2024 *Offer ends January 3, 2025. Conditions apply. Learn more here!

Your Internet, Your Savings

• By Mascon CSR
• 16 Oct 2024
• 0

Save over $600! Dear valued customers, Don’t miss this chance to save over $600 when you sign up for Mascon Internet.* Already a customer? Add or upgrade services to get in on this offer! Learn more at Mascon.ca/save600 Call 1-866-832-6020 *Offer valid October 16, 2024 through to November 18, 2024. Conditions apply.

Haida Gwaii Deep Sea Fibre Cut

• By Mascon CSR
• 11 Oct 2024
• 0

Important Service Update Dear Mascon Customers, On October 10, 2024, the deep sea fiber for Connect Coast was damaged, an issue beyond our immediate control. While we do not have an estimated time for full resolution, we have implemented a temporary solution to maintain your service. During this time, you may experience slower than normal […]

Back To School

• By Mascon CSR
• 8 Aug 2024
• 0

Get The Speed You Need! Dear valued customers, Don’t miss this chance to save $725 when you sign up for Mascon Internet.* Already a customer? Add or upgrade services to get in on this offer! Learn more at Mascon.ca/back-to-school Call 1-866-832-6020 *Offer valid August 6, 2024 through to October 8, 2024. Conditions apply.

Global CrowdStrike Outage

• By Mascon CSR
• 19 Jul 2024
• 0

Important Service Update Dear Mascon Customers, We wanted to make you aware that we are currently affected by the global CrowdStrike outage. We are still assessing the full scope of its impact on our operations. This outage is affecting our customer support team, resulting in high call volumes. To help us manage this situation, we […]

Scam Alert

• By Mascon CSR
• 6 Jun 2024
• 0

Important Notice Dear valued customers, We have identified a fraudulent organization pretending to be Mascon by TELUS or Mascon Cable, requesting upfront payments.We are actively investigating and mitigating risks to customers. To protect yourself, do not share personal or financial information with suspicious calls, report any fraudulent activity to us immediately, and verify the authenticity […]

Faster speeds in Haida Gwaii

• By Mascon CSR
• 5 Jun 2024
• 0

Limited Time Offer. Dear valued customers, Don’t miss this chance to get in on speeds of up to 500 Mbps AND save up to $845 when you sign up for Mascon Internet in Haida Gwaii.* Already a customer? Upgrade services to get in on this offer! Faster speeds. No contract. Learn more at Mascon.ca/Haida-Gwaii-Offer Call […]

Summer Sale

• By Mascon CSR
• 21 May 2024
• 0

Grab a bundle of Summer Savings! Dear valued customers, Don’t miss this chance to save up to $425 when you sign up for Mascon Internet and TV.* Already a customer? Add or upgrade services to get in on this offer! Learn more at Mascon.ca/SummerSale Call 1-866-832-6020 Offer valid May 21, 2024 through to August 2, […]