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02Oct2016

CLOSED: All Systems

  • By Matt - Customer Service
  • 1 Tags
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Date: October 2 2016          Start: 2:15 PM          End: Estimate 7:00 PM Affected Areas:  All Systems Affected Services:   Television Description:Many channels will say One Moment Please. Shaw is experiencing difficulties with one of their satellites. Technician in Charge: Technical Support Resolution: Satellite issue resolved, channels restored Real time updates will be posted online – (Mascon Outage Reports)
04Feb2016

CLOSED: TOFINO

  • By Paul - Web Administrator
  • 1 Tags
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Date: February 4 2016          Start: 12:00 PM          End: Unknown Affected Areas: Arnet, Main st, Barrs Mountain, 4th,3rd, Tonquin, Peterson, First, Gibson, Nowhere, Grice Affected Services:   Internet Description: Unknown Technicians are investigating Resolution: Node interference issue found and fixed, services restored
01Oct2015

CLOSED:All Systems

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date/Time of Outage: 10/01/2015 @ 9:50 AM. Description: There is an issue with MSNBC channel 304 at this time Shaw is aware of the issue and are looking into it Time of Resolution:  10:07 AM REASON:An issue with the encryption on that channel affecting cable cards on some boxes
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