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01Feb2017

CLOSED: Port Renfrew

  • By David - Customer Service
  • 1 Tags
  • 0 Comments
Date: February 1 2017          Start: 9:13 AM          End: 3:00 PM Affected Areas:  Port Renfrew Affected Services:   Internet | Television | Phone Description: There is a hydro outage affecting Port Renfrew, hydro has dispatched crews Technician in Charge: Support Resolution: Power restored Real time updates will be posted online – (Mascon Outage Reports)
20Dec2016

CLOSED: Port Renfrew

  • By David - Customer Service
  • 1 Tags
  • 0 Comments
Date: December 20 2016          Start: 6:00 AM          End: Estimate 11:00 AM Affected Areas:  South-East of PARKINSON RD, North-West of ROAD A RD Affected Services:   Internet|Television|Phone Description:Hydro outage no estimated time of resolution Technician in Charge: Support Resolution: Power restored Real time updates will be posted online – (Mascon Outage Reports)
02Dec2016

CLOSED: South Island Cable

  • By David - Customer Service
  • 1 Tags
  • 0 Comments
Date: December 2 2016          Start: 6:00 AM          End: Estimate 11:00 AM Affected Areas:  Port Renfrew Affected Services:   Television Description: There are some channels missing 633 632 624 623 622 621 615 611 are some of them,Technicians is on his way to resolve the issue Technician in Charge: Support Resolution: Resolved Real time updates will be
22Nov2016

CLOSED: PORT RENFREW

  • By David - Customer Service
  • 1 Tags
  • 0 Comments
Date: NOVEMBER 22 2016          Start: 9:30 AM          End: Estimate 4:00 PM Affected Areas: Port Renfrew Affected Services:   Internet|Television|Phone Description:Hydro Outage Technician in Charge: Support Resolution: Power restored Real time updates will be posted online – (Mascon Outage Reports)
02Nov2016

CLOSED: PORT RENFREW

  • By David - Customer Service
  • 1 Tags
  • 0 Comments
Date: November 2 2016          Start: 7:00 AM          End: Estimate 4:30 PM Affected Areas:  Port Renfrew Affected Services:   Internet|Television|Phone Description: UPDATE Tree down across wires. Hydro Outage, Hydro estimating 8:20 AM before they get crews on site to address whatever the issue is. Technician in Charge: Support Resolution: Power Restored. Real time updates will be
09Sep2016

CLOSED: Port Renfrew

  • By David - Customer Service
  • 1 Tags
  • 0 Comments
Date: September 9 2016          Start: 6:00 AM          End: Estimate 11:00 AM Affected Areas:  Port Renfrew Affected Services:   Internet|Television|Phone Description:Hydro outage,no estimate on resolution. Hydro crews should be onsite by 8AM Technician in Charge: Support Resolution: Power restored Real time updates will be posted online – (Mascon Outage Reports)
02Sep2016

CLOSED: Port Renfrew

  • By David - Customer Service
  • 1 Tags
  • 0 Comments
Date: September 2 2016          Start: 7:20 AM          End: Estimate 11:00 AM Affected Areas:  Port Renfrew Affected Services:   Internet|Television|Phone Description:The head end appears to be totally down. Technicians have been dispatched Technician in Charge: Support Resolution: Power restored Real time updates will be posted online – (Mascon Outage Reports)
10Jun2016

CLOSED: SOUTH ISLAND

  • By David - Customer Service
  • 1 Tags
  • 0 Comments
Date: June 10 2016          Start: 1:00 AM          End: Estimate 10:00 AM Affected Areas:  Port Renfrew Affected Services:   Internet|Television|Phone Description:Power outage affecting parts of port Renfrew. Tree down on wires Hydro estimating 10AM for resolution. Technician in Charge: Support Resolution: Power restored Real time updates will be posted online – (Mascon Outage Reports)
09Mar2016

CLOSED: Port Renfrew

  • By Chelsea - Customer Service
  • 1 Tags
  • 0 Comments
Date: March 9 2016          Start: 12:40 PM          End: 11:00 PM Affected Areas:  Port Renfrew Affected Services:   Internet | Television | Phone Description: Power outage in area due to down pole, BC Hydro estimates to be back up at 11:00pm Resolution: Power has been restored. Modems showing online.
02Mar2016

CLOSED: Port Renfrew

  • By Matt - Customer Service
  • 1 Tags
  • 0 Comments
Date: March 2 2016          Start: 11:10 AM          End: 12:10 PM Affected Areas:  Port Renfrew Affected Services:   Internet | Phone Description: Short Outage while Backhaul providers performs maintenance. Resolution: Maintenance complete
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