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30Jun2016

CLOSED: Airspeed

  • By Matt - Customer Service
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Date: June 30 2016          Start: 12:07 PM          End: 2:40 PM Affected Areas:  P2 Affected Services:   Internet|Phone Description:Power outage affecting the tower. Technician in Charge: Technical Support Resolution: Power has been restored. Real time updates will be posted online – (Mascon Outage Reports)
30Jun2016

Canada Day Hours

  • By Paul - Web Administrator
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Our office will be closed Friday July 1st for Canada Day. Technical support will be available from 8am – 4pm https://mascon.ca/contact/ Have a safe and happy Canada Day!
29Jun2016

CLOSED: Sicamous

  • By Matt - Customer Service
  • 1 Tags
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Date: June 29 2016          Start: 2:54 PM          End: 5:30 PM Affected Areas:  Shuswap, Chapman Affected Services:   Internet|Television|Phone Description:Intermittent services while we troubleshoot line issue. Technician in Charge: Technical Support Resolution: Replaced faulty equipment. Real time updates will be posted online – (Mascon Outage Reports)
29Jun2016

CLOSED: North Shuswap

  • By Matt - Customer Service
  • 1 Tags
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Date: June 29 2016          Start: 2:00 PM          End: Estimate 4:00 PM Affected Areas:  Orchard Grove, Stampede Trail, Vickers Trail, Crowfoot Drive, Lonneke Trail, Mountain Drive, Klondike Trail, Queest Road, Aspen Road, Alpine Road, Castle Heights, Anglemont Drive, Anglemont Way, Affected Services:   Internet|Television|Phone Description:Intermittent services while we troubleshoot line issue. Technician in Charge: Ian Webster Resolution: Adjusted
29Jun2016

SeaviewCable.net Redirected to Mascon.ca

  • By Paul - Web Administrator
  • 1 Tags
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The wait is over and high speed internet is now a reality in Tofino which means it’s time to say good bye to the Seaviewcable.net website. Seaviewcable.net visitors will now be redirected to the Mascon.ca website which will be the new home for all your Internet/TV/Web Hosting and coming soon Telephone services. Thanks to everyone
29Jun2016

Tofino fibre Installation Update – June 29 2016

  • By Paul - Web Administrator
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Good Morning Tofino …we hope you didn’t stay up too late enjoying Netflix!   This morning our technicians are busy updating everyone’s modem to their new internet packages so everyone will be seeing their new HIGH speeds by noon today.   Last night we saw the Internet traffic coming out of Tofino increase by over
28Jun2016

CLOSED: Tofino

  • By Matt - Customer Service
  • 1 Tags
  • 0 Comments
Date: June 29 2016          Start: 6:00 AM          End: Estimate 7:00 AM Affected Areas:  Tofino Affected Services:   Internet Description:Intermittent internet while performing maintenance on cable modem packages. Technician in Charge: Technical Support Resolution: Completed! Real time updates will be posted online – (Mascon Outage Reports)
28Jun2016

Tofino fibre Installation Update – June 28th 2016

  • By Paul - Web Administrator
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Andrew in the Tofino Head end ready to go with our fibre, the techs from Telus are driving to Tofino right now. They first had to do some fibre work in Ucluelet as part of this project, that work is now done and they are moving on to the next part. When they arrive they’ll
28Jun2016

CLOSED: Little Shuswap

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: June 28 2016          Start: 1:00 PM          End: Estimate 2:00 PM Affected Areas:  Little Shuswap Affected Services:   Internet|Television|Phone Description:Power Outage to Install new UPS in Headend Technician in Charge: Malcolm Shattock Resolution: Rescheduling for a different day Real time updates will be posted online – (Mascon Outage Reports)
28Jun2016

CLOSED: North Shuswap

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: June 28 2016          Start: 9:30 AM          End: 12:36 PM Affected Areas:  North Shuswap Affected Services:   Internet|Television|Phone Description:Power Outage to Install new UPS in Headend Technician in Charge: Malcolm Shattock Resolution: Rescheduling for a different day Real time updates will be posted online – (Mascon Outage Reports)
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