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28Jan2016

CLOSED: Linux Web Hosting

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: January 29 2016          Start: 7:00 AM          End: 7:15 AM Affected Areas:  Linux Web Hosting Affected Services:   Website and email services Description: Services will be affected briefly (5 mins) as server is restarted to apply changes made to fix intermittent access issue. Resolution: System restarted successfully
26Jan2016

CLOSED: North Shuswap

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: January 27 2016          Start: 5:00 AM          End: 5:30 AM Affected Areas:  All of North Shuswap Affected Services:   Internet | Television | Phone Description: Short outage as technicians test backup generator Resolution: Test completed
26Jan2016

CLOSED: CHASE

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: January 26 2016          Start: 10:35 AM          End: 10:52 Affected Areas:  Chase Affected Services:   Television Description: Channels 526,530,612,611,703,538,537,534,535,610.548,536,504 will be intermittent while technicians perform maintenance Resolution: replaced cables from satellite dish
26Jan2016

CLOSED: Linux Web Hosting

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: January 27 2016          Start: 7:00 AM          End: Unknown Affected Areas:  Linux Web Hosting Affected Services:   Website and email services Description: An unknown issue is causing intermittent access to our Linux hosting server (cableweb3.ca). Technicians are investigating Resolution: Techs discovered and fixed a file system issue, services are now stable.  To complete the changes
25Jan2016

CLOSED: Markdale

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: January 25 2016          Start: 10:00 AM          End: 11:00 AM Affected Areas:  Flesherton Affected Services:   Internet | Television | Phone Description: Services are out in Flesherton technicians are looking into issue Resolution: Issue resolved
23Jan2016

CLOSED: Chase

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: Jan 23 2016         Start: 8:00am          End: Affected Areas:  Streets, Businesses and/or Schools Affected Services:  TV Description: Channel 537, 703, 538 are off at the head end tech has been dispatched Resolution: Bad cable in the head end, all fixed now
22Jan2016

CLOSED: Windows Hosting Mail Server Upgrade

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: January 25 2016          Start: 7:00 AM          End: 8:00 AM Affected Areas:  Windows web hosting Affected Services:   Email Description: Software updates to the mail server may result in a short interruption to restart services after updates installed. The process should take less than 5 minutes, upon completion the server will be running the
20Jan2016

Closed: TOFINO

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Date: January 19 2016          Start: :400 PM          End: 8:20am Affected Areas:  All analog customers Affected Services:   Television Description: Channel 9 PBS has a buzzing noise technicians investigating Resolution:This is resolved
19Jan2016

CLOSED: Chase

  • By Matt - Customer Service
  • 1 Tags
  • 0 Comments
Date: January 19 2016          Start: 7:00 PM          End: 8:40 AM Affected Areas:  743 Okanagan Ave Parkside Estates Affected Services:   Internet | Television | Phone Description: All services are off for 743 Okanagan Ave, Parkside Estates, in Chase. Technicians investigating. Resolution: Bad Power supply replaced and service restored
19Jan2016

Internet Performance & Line Quality Test

  • By Paul - Web Administrator
  • 1 Tags
  • 0 Comments
Our NEW online NetGauge Speedtest will test to determine the upload/download speeds you currently receive at your location. To begin, close all applications that are currently open on your computer and click Begin test.
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